Meet the performance goals established for the position in the areas of patient satisfaction, accuracy, quality, and attendance Meet department standards to adherence metric Adherence metric is evaluated daily Consistently exhibits behavior and communication skills that demonstrate Optum's commitment to superior customer service, including quality, care and concern with e

Include Answers internal calls, external calls, and work calls from the message center and respond to customer request within established timelines in order to maintain service level expectations in regards to call handling time and calls per hour Responsible for assuring all regulatory requirements are met concerning customer interaction by explaining policies and procedu

Include Work effectively and efficiently with customers who have varying degrees of product and technical proficiency Provides customer support to customers mainly through written correspondence and phone, when necessary Handles and resolves customer inquiries/concerns Respond to all customers within assigned service levels and take ownership of resolving customer issues C

The CSR supports the administration and processing of client fuel advances, invoice fundings and other client related transactions. Provides customer service levels consistent with the business objectives of the company. Responsibilities include timely communication in English and in Spanish with clients regarding daily fundings, resolving rejections, load verifications a

Client Service Representative Tech II Lewisville, TX Monday to Friday 8 00AM 5 00PM The Client Service Representative Tech II works closely with ordering providers, regional laboratories, and commercial team to ensure successful on boarding and on going client service satisfaction. Essential Job Duties Commercial Team support will include the following Assist with on boar

Client Service Representative Tech II Lewisville, TX Monday to Friday 8 00AM 5 00PM The Client Service Representative Tech II works closely with ordering providers, regional laboratories, and commercial team to ensure successful on boarding and on going client service satisfaction. Essential Duties Commercial Team support will include the following Assist with on boarding

Client Service Representative I Irving, TX Monday Friday 8 30AM 5 00PM Answers and resolvestelephone inquiries/requests initiated by customers or prospective customers in a prompt, accurate and courteous manner. Use proper telephone etiquette and all available resources torespond to incoming customer inquiries,requestsand complaints competently and courteously. Troublesho

Client Service Representative I Irving, TX Monday Friday 8 30AM 5 00PM Answers and resolvestelephone inquiries/requests initiated by customers or prospective customers in a prompt, accurate and courteous manner. Use proper telephone etiquette and all available resources torespond to incoming customer inquiries,requestsand complaints competently and courteously. Troublesho

Anatomic Path Resolution Representative Irving, TX Monday Friday 8 30AM 5 00PM The position is primarily responsible for resolving issuesin regards totesting and reporting of Histology and Cytology specimens. Communicate with and educate clients in order to expedite patient results Resolve problematic Histology and Cytology cases Pull and monitor worklists and pending lis

You are responsible for delivering superior customer support throughout the day by answering customer calls and problem solving to help customers continue to live life outside. You can build sales experience by upselling additional services to customers who are looking to enhance their outdoor living space. Job Requirements High standards for excellence, integrity and cus

Responsible for supervising the scale house operational support and financial reporting activities of the Landfill department; , purchasing and other revenue generating operations. Providing direction and support of scale house staff; directing and coordinating monthly customer billing, processing of accounts payable, and financial reporting. Provides administrative suppo

Eagerly greets walk in and phone customers, and listens to understand their needs and challenges. Treats customers as business partners , by recommending product solutions, upsell options, and complimentary items designed to make their jobs easier and more profitable. Collaborates with team members and utilizes all company resources to sell Horizon's value and give custom

Key Responsibilities Responsible for site visits and client retention Assist branches with grand openings Ensure we are compliant with local and national account standards; review corporate compliance reporting Ensure action plans are developed and implemented to improve SSS/control V 9 (food waste, o/s, etc) Develop an account level incremental sales plan with local mana

Key Responsibilities Develop an account level incremental sales plan with local Canteen management; track performance and increase profitability (Owners Business Plan). Coordinate efforts to improve the customer retention and client experience at the point of sale. Build retail pricing opportunities and encourage repeat sales (Best Practices), and introduce new products t

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career. Come join us and be part of a purpose driven company who is invested in your future! Job Summary This Position Is Responsible For Ma