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Training Program Manager, Learning
Irving, TX
Job Description
OverviewAs a Training Program Manager, Learning you will develop skilling plans that are essential for customer transformation in the AI era. Working closely with sales teams to ensure training and enablement is a key differentiator in customer's adoption of our platforms while helping meet sales goals. Your leadership in building learning and development strategies will enable customers to effectively utilize our technologies, including Azure Open AI and Copilot for M365. This role is vital in guiding customers on their AI journey, ensuring they possess the necessary skills for success. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond
ResponsibilitiesCollaborate with Customers: As a training program manager, Learning work closely with customers to analyze their training needs and create comprehensive training plans with a focus on Azure Open AI and Copilot for M365. These plans will empower organizations to swiftly adopt these technologies. Your role involves not only understanding technical requirements but also aligning the necessary training with strategic business goals.Customer Relationship Building: Cultivate effective relationships with customers throughout their AI journey. As an executive communicator, you'll engage with C-suite stakeholders, ensuring their satisfaction and demonstrating the value of AI solutions. Understand their unique requirements, translating them into actionable strategies that drive business outcomes.Pipeline Management: As a program manager, maintain a robust pipeline of training opportunities. Regularly forecast and track potential engagements, aligning them with strategic priorities of field sale steams and customers.Strategic Insights: Provide thought leadership on the significance of developing technical capabilities with customers. Your strategic vision should encompass scalability, efficiency, and impact. Translate complex AI concepts into executive-friendly narratives, emphasizing Return on Investment (ROI) and competitive advantage.Effective Communication: Whether through written reports or high-stakes presentations, your communication skills are critical. As an executive communicator, bridge the gap between technical teams and decision-makers. Clearly articulate the value proposition of AI investments, fostering understanding and buy-in at all levels.Identify New Opportunities: Proactively identify opportunities for innovative training programs and investment areas. Stay abreast of industry trends, emerging technologies, and market demands. Collaborate with cross-functional teams to explore novel ways to enhance AI adoption and drive organizational growthOtherEmbody our Culture & Values
ResponsibilitiesCollaborate with Customers: As a training program manager, Learning work closely with customers to analyze their training needs and create comprehensive training plans with a focus on Azure Open AI and Copilot for M365. These plans will empower organizations to swiftly adopt these technologies. Your role involves not only understanding technical requirements but also aligning the necessary training with strategic business goals.Customer Relationship Building: Cultivate effective relationships with customers throughout their AI journey. As an executive communicator, you'll engage with C-suite stakeholders, ensuring their satisfaction and demonstrating the value of AI solutions. Understand their unique requirements, translating them into actionable strategies that drive business outcomes.Pipeline Management: As a program manager, maintain a robust pipeline of training opportunities. Regularly forecast and track potential engagements, aligning them with strategic priorities of field sale steams and customers.Strategic Insights: Provide thought leadership on the significance of developing technical capabilities with customers. Your strategic vision should encompass scalability, efficiency, and impact. Translate complex AI concepts into executive-friendly narratives, emphasizing Return on Investment (ROI) and competitive advantage.Effective Communication: Whether through written reports or high-stakes presentations, your communication skills are critical. As an executive communicator, bridge the gap between technical teams and decision-makers. Clearly articulate the value proposition of AI investments, fostering understanding and buy-in at all levels.Identify New Opportunities: Proactively identify opportunities for innovative training programs and investment areas. Stay abreast of industry trends, emerging technologies, and market demands. Collaborate with cross-functional teams to explore novel ways to enhance AI adoption and drive organizational growthOtherEmbody our Culture & Values
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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