Position Summary:

The Dispatcher provides expertise in Customer Service activities in a way that assures the customers' expectations are consistently and satisfactorily achieved, and decisions are based on supporting the business objectives. This position is responsible for analyzing customer requirements and assigning/scheduling equipment as needed.

ESSENTIAL FUNCTIONS:

• Primary customer contact at the day to day level during a rental engagement.
• Manage the daily dispatch of all equipment and activities of the drivers for the branch.
• Assign equipment and/or operators ensuring the most economical and quickest methods are utilized.
• Create work tickets in TCR and assigned to the appropriate driver.
• Audit and approve completed tickets in TCR to insure driver has completed the ticket.
• Audit Whip Around to ensure pre-trip and post-trip inspections are performed.
• Audit Verizon ELD Reveal to ensure drivers are logging in and out of trucks.
• Maintain good communications with customers.
• Strive to continuously improve the level of company profitability, understand impact of rental transactions, labor efficiency and their effect on profitability.

ADDITIONAL RESPONSIBILITIES:

• Ensures that all Company Policies and Procedures are followed precisely for the management of the rental equipment fleet.
• Ensures the accuracy of the branch's rental/sales paperwork through research, resolution, and reconciliation of any discrepancies in systems used for parts, merchandise, and fleet inventory.
• May assist in the coordination of rental fleet Cycle Counts and Physical Inventories.
• Ensure timeliness of all rental fleet activities and reporting. .
• Additional responsibilities as directed by Management

EDUCATION AND EXPERIENCE:

• Must have a High School Diploma or equivalent. Associates degree is preferred.
• Must have Previous experience in Dispatching
• Strong knowledge in all Microsoft products
• Strong computer Skills
• Great communication skills
• Must be able to multitask and meet deadlines in a fast-paced construction environment.
• Bilingual in Spanish is a plus!
• Previous traffic control / MOT experience a plus.

SCHEDULE:

Monday through Friday from 6:30 AM to 5:00 PM w/ 1 Hour Lunch

We are an Equal Employment Opportunity Employer Minority/Female/Disability/Veteran

This position is currently accepting applications.