At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As an ESO Supply Senior Operations Manager supporting External Supply Organizations, you will be responsible for supply operation activities in Alcon's External Supply Organization (ESO) including open order management, net requirements calculations (NRC), supplier capacity utilization, inventory management while also being a vital partner in activities such as bridging stock requirements and new product launches. You will also liaise with Quality, Regulatory, Lifecycle Management (LCM) and Global Supply Chain to lead manufacturing projects affecting Alcon's CMOs and lead business reviews with contract manufacturers monthly at Fort Worth, TX.

• Identify and resolve all supply issues (supplier capacity Constraints, Raw Material issues, Transportation, LCM activities) of CMOs
• Develop and maintain the relationship with External Suppliers
• Support MTO global inventory management and allocations in collaboration with S&OP and procurement
• Lead all aspects of monthly management and reporting to Alcon Senior Leadership
• Ensure internal critical metrics (OTIF, SAR, OTC Cuts, BOs) and external important metrics (OTIF, VCP, Lead-time Adherence, Gating Plans) meet targets and publish monthly metrics identifying improvement plans where relevant.
• Engage with internal supply and finance teams to ensure PO turntable and demand planning signals are accurate.
• Provide input and lead Monthly External and Internal business and supply reviews.
• Act as SME for CMOs Planning within Alcon's network and critical issue path to resolve any obstacles for strategic sourcing projects, initiatives, and business continuity challenges.
• Meet with internal and external CMO leadership teams to discuss supply status and business metrics to provide performance feedback, root cause analysis and implement improvements.
• Lead team that is responsible for ESO Supply Operations team performance that implement overall deliverables for the group.
  • Team deliverables include order placement, order reconciliation, negotiations, project support, CMO performance, project management, reporting, developing and conducting business reviews, internal ordering system functionality management (OBP- Order Based Planning), supplier capacity management,
• Complete Annual Budget planning, as well as handle CMO contract obligations

• Bachelor's Degree or Equivalent years of directly related experience (or high school +15 yrs.; Assoc.+11 yrs.; M.S.+4 yrs.; PhD+3 yrs.)
• The ability to fluently read, write, understand and communicate in English
• 7 Years of Relevant Experience
• 5 Years of Demonstrated Leadership
• Work hours: Monday - Friday
• Travel Requirements: 10%
• Relocation assistance: No
• Sponsorship available: No

• Excellent capability in Data Analytics (i.e., Alteryx) and SAP ERP systems,
• High proficiency in Excel - must be able to perform advance functions (will need to be demonstratable)
• Strong collaboration, communication, and project management skills/experience
• Demonstrated innovative thinking in supplier development and implementation approaches.
• Profound knowledge of working with suppliers, third parties and external service providers, ideally in pharmaceutical and medical device industry.

• Collaborate with teammates to share standard processes and findings as work evolves.
• A career at Alcon offers focused growth and development opportunities!
• Join Alcon's mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
• Alcon provides a robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.