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JOB SUMMARY
The Director of Ecommerce is responsible for driving the Matheson's online sales growth, enhancing the customer experience, and maximizing the company's ecommerce capabilities. This position plays a crucial role in shaping the company's ecommerce strategy and ensuring its successful implementation. Successful implementation to include B2B and B2C sales of hard-goods, safety and spec gas equipment products.
ESSENTIAL FUNCTIONS
Strategy Development: Develop and execute the overall ecommerce strategy for the company, aligning it
with the organization's goals and objectives.
Team Management: Lead and manage a team of ecommerce professionals, including ecommerce customer
service team, analysts, and developers, to ensure the successful implementation
of ecommerce initiatives.
Website
Management: Oversee the development and maintenance of the company's
ecommerce website, ensuring optimal functionality, user experience, and
customer satisfaction.
Sales and Revenue
Growth: Drive sales and revenue growth through effective ecommerce
strategies, including online marketing, promotions, pricing, and product
assortment.
Customer
Experience: Continuously improve the customer experience on the ecommerce
platform, ensuring a seamless and personalized shopping experience.
Analytics and
Reporting: Utilize data and analytics to measure and optimize the
performance of the ecommerce platform, identifying trends, opportunities, and
areas for improvement.
Vendor Management: Manage relationships with ecommerce technology vendors, ensuring the selection
of appropriate tools and platforms that support the company's ecommerce goals.
Cross-functional
Collaboration: Collaborate with other departments, such as marketing, operations,
and IT, to ensure alignment and integration of ecommerce initiatives with
overall business strategies.
Budgeting and
Financial Management: Develop and manage the ecommerce budget, ensuring
efficient allocation of resources and achieving financial sales targets.
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Required for All Jobs |
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Performs other duties as assigned |
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Complies with all policies and standards |
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QUALIFICATIONS |
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Education |
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Education Level |
Education Details |
Req/ |
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Bachelor's Degree |
Business administration, marketing or information technology |
Required |
| Master's Degree | Business administration or related field | |
Relevant certifications in ecommerce, digital marketing, or related fields (optional)
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
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Work Experience |
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Experience |
Experience Details |
Required/ |
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7-9 years |
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1-3 years |
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7-9 years |
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4-6 years |
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4-6 years |
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1-3 years |
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EXPERIENCE & TECHNICAL KNOWLEDGE
10+ years' experience in ecommerce
Website development and optimization of ecommerce platforms such as Magento
Understanding of content management systems, web analytical tools, and digital marketing technologies
Familiarity with coding languages, web design principles, and user experience (UX) optimization
Management of online sales channels to include implementation of digital marketing campaigns and utilization of analytics to drive business growth
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Licenses and Certifications |
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Licenses/Certifications |
Licenses/Certification Details |
Time Frame |
Required/ |
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PHYSICAL DEMANDS/WORKING CONDITIONS |
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Physical Demands Category: |
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Physical Demands |
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A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. |
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Physical Demand |
N/A |
Rarely |
Occasionally |
Frequently |
Constantly |
Weight |
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Stationary Position |
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Move/Traverse |
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Stationary Position/Seated |
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Transport/Lifting |
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Transport/Carrying |
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Exerting Force/Pushing |
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Exerting Force/Pulling |
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Ascend/Descend |
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Balancing |
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Position Self/Stooping |
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Position Self/Kneeling |
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Position Self/Crouching |
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Position Self/Crawling |
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Reaching |
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Handling |
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Grasping |
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Feeling |
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Communicate/Talking |
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Communicate/Hearing |
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Repetitive Motions |
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Coordination |
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Travel Requirements |
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Estimated Amount |
Brief Description |
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Mental Demands |
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Working Condition |
NA |
Rarely |
Occasionally |
Frequently |
Constantly |
Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC.. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability
Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. Qualified applicants will receive consideration for employment without regard to their race, color, Religion, national origin, sex, protected veteran status, or disability EOE AA M/F/VET/Disability