Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits.

Avaya contact center and communications solutions help power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there's no limit to the experiences Avaya customers can create.

The richness of Avaya's global team diversity is our greatest strength, and we are committed to being a workplace where authenticity and individuality are celebrated and different perspectives are embraced. Learn more at www.avaya.com.

We're seeking a Cloud DevOps Engineer to join our team, who will be responsible for developing and maintaining the infrastructure of our Cloud SaaS Customer Experience platform. In this role, you'll leverage expertise in Infrastructure as Code (IaC), continuous integration/continuous deployment (CI/CD), and cloud technologies to ensure efficient deployment processes and secure, scalable infrastructure solutions on Azure and GCP. Your efforts will enhance our ability to deliver exceptional service and support through our cloud-based solutions while ensuring operational excellence in production environments.

Key Responsibilities:

• Develop and maintain infrastructure using Terraform for efficient provisioning of cloud resources.
• Manage CI/CD pipelines to automate testing and deployment processes.
• Deploy and optimize cloud solutions on Azure and GCP platforms.
• Integrate security practices into development and deployment pipelines.
• Monitor application and infrastructure health, responding to issues proactively.
• Collaborate with cross-functional teams to ensure operational and security requirements.
• Maintain documentation and advocate for best practices in DevOps and cloud management.
• Resolve infrastructure and deployment issues to minimize downtime.
• Evaluate and integrate innovative tools for continuous improvement.
• Ensure regulatory compliance in cloud infrastructure and data handling practices.

• Bachelor's or Master'sdegreein Computer Science, Information Technology, Systems Engineering, or related field.
• 6+ years of experience in DevOps orrelatedroles.
• Proficiency in Terraform, Azure, GCP, GitHub Actions, and Jenkins.
• Strong focus on security practices and compliance.
• Experience with monitoring tools and techniques.
• Excellent problem-solving and communication skills.

Compensation:

The base salary range for this role is $120,800 - $188,600 + bonus.

Our Benefits include:

• Well-BeingWe provide comprehensive health insurance plansthat includemedical, dental and vision for you and yourfamily,in many countries.We alsoprovidewellness and employee assistance programs.
• Recharge & Refuel:We work in a dynamic environment,andwerecognize the need for you to take a break and recharge.We encourage employees to use our generous time-off policyon a regular basis.
• Continuous LearningGrow your skills with access to on-demand platforms and enhance your diversity lens by participating in a program that fully funds you fora culturalimmersion in another country.
• Growth &Development:A feedback loop isimportantas you grow in your role and career. We schedule frequent check-ins with you and your leaders to help you identify your path to success.
• Giving BackWe recognize Avayans fortheirtime and effortspentimpacting causes within their communities.And wehost an annual, company-wideMonthofGiving.