Provides effective and accurate technical support for customers of web based educational solutions via phone calls, emails and desktop sharing in a timely and professional manner. Delivers higher level customer and technical support by resolving issues personally, collaborating with other departments to resolve or escalating issues to appropriate other parties for resolut

Create and manage regional strategy to gain access for new business, while sustaining and expanding existing partnerships. Track and manage state education policy across the region to nurture and develop state partnerships. Set clear performance goals while coaching, developing and reviewing results. Analyze account development and service priorities to maximize productiv

Support Implementation Planning Collaborate with district leaders in developing a comprehensive district level implementation plan including timeline, cohort design, and action plans to support the district's strategic goals Facilitate Regular Update Meetings and Informational Sessions Schedule and facilitate regular progress meetings at the cadence agreed upon by stakeho

Support Implementation Planning Collaborate with district leaders in developing a comprehensive district level implementation plan including timeline, cohort design, and action plans to support the district's strategic goals Facilitate Regular Update Meetings and Informational Sessions Schedule and facilitate regular progress meetings at the cadence agreed upon by stakeho

Lead and coach a team of professional learning designers to develop effective and engaging learning experiences for educators. Head development of product focused professional learning, ensure high levels of quality, and facilitate cross functional feedback. Analyze data from sales pipeline and educator surveys to inform professional learning development and cross trainin

Use state specifications to develop content Participate in group reviews, take notes, implement edits Understand and implement scoring techniques for a range of item types Independently develop passages Implement post client/committee edits, with direction. Job Requirements Bachelor's degree in Science (chemistry, biology, Earth and/or space science) or a related field an

Responds to requests via phone, case/email, and conference calls for data integration and technical support with Lexia products. Handles complex data integration cases and escalated customer requests Champions Lexia customers by reproducing and reporting bugs and requesting features from our customers' point of view Collaborates with teammates and other departments to tro

In this role, you will be Acting as a departmental liaison within the marketing teams and outside vendors Entering, updating and closing projects in project management system Monitor the production of all jobs, ensuring priorities are consistent with commitments and production decisions are cost effective actions to achieve results Client Management Work with internal cli

Work with ABM Managers, assist in the development and execution of account based marketing campaigns and key tactics including strategy/creative concepting,content/copywriting, target list management, design (landing page and paid ad creative), and data metrics reporting Partner closely with Account based Marketing Managers and sales to develop hyper targeted programs tha

Uses state item specifications to write effective items for different projects Understands grade level blueprints and how they translate into an item pool development plan Works under the direction of a project's content lead to monitor the overall item pool development for a state Attends, and may be asked to run, item review meetings, rubric validation meetings, range f

Interact with end users to triage their requests and provide quick resolution and follow up responses to Tier 1 Salesforce issues. Work with stakeholders to define requirements for Tier 1 issue resolution and small enhancements. Create and maintain documentation, including business requirements, process flows, and any Salesforce system changes. Implement Salesforce soluti

Develop sales prospecting methodology that aligns to existing sales processes and frameworks and model best in class prospecting programs . Collaborate with sales and marketing to understand target audience segments, market trends, and buyer personas to inform prospecting strategies. Design and implement a structured prospecting and sales program that incorporates various

We work with LOTS of data (many, many TB) & it comes fast! Scalability & heavy transactional loads , heavy reporting are common challenges for us. We solve a lot of interesting and tricky problems Often not your typical collect/save/display that you get at other places.Not snapping into established frameworks. Working across tiers as required. Opportunities for more advan

Support sales team preparing quotes and proposals by following established business guidelines to insure quotes meet the needs of customers, sales and follow strict finance guidelines. Mentor the sales teams on quote creation and order preparation. Dedicated support to regional sales team in all other aspects of transactional responsibilities. Attend weekly sales calls to

Social Performance Optimization Guide the team in developing and executing innovative and effective social media campaigns. Drive a cohesive content calendar that leverages learnings across channels and tells cohesive stories that connect with parents from awareness to consideration to membership. Develop a cadence of reporting and share outs for visibility and feedback o